SUB-PROCESSORS
Last updated: September 1, 2026
ChatClip is operated by Threadline Studio, Inc. We use the following third-party sub-processors to deliver the Service. These providers process data on our behalf and are contractually required to protect your data in accordance with applicable data protection laws.
A provider processes personal data only for the feature it supports. Not every provider receives every user's data or every upload.
We will update this page when sub-processors change and notify registered users of material changes by email or through the Service.
If you have questions about our sub-processors or how your data is processed, contact us at support@threadlinestudio.io.
Authentication and Identity
| Provider | Purpose | Processing Location | Privacy Policy |
|---|
| Clerk, Inc. | User authentication, session management, Google Sign-In and other identity provider support | United States | clerk.com/legal/privacy |
Payment Processing
| Provider | Purpose | Processing Location | Privacy Policy |
|---|
| Stripe, Inc. | Subscription payments, top-up purchases, billing information processing, customer portal, and invoice management | United States | stripe.com/privacy |
Application Database
| Provider | Purpose | Processing Location | Privacy Policy |
|---|
| Neon, Inc. | Primary application database storing account data, project records, transcripts, timing and speaker data, clip edit history, voice model identifiers, consent records, processing logs, billing records, and other application data | United States | neon.tech/privacy-policy |
| Provider | Purpose | Processing Location | Privacy Policy |
|---|
| Cloudflare, Inc. (R2) | Private object storage for uploaded media, extracted audio, proxies, rendered clips, and exports. Uploads and downloads use time-limited signed credentials. | United States | cloudflare.com/privacypolicy |
| Provider | Purpose | Processing Location | Privacy Policy |
|---|
| Modal Labs, Inc. | Serverless compute for audio extraction, alignment, proxy encoding, reframing, and clip rendering. Media is temporarily processed within job containers and not persisted beyond job completion. | United States | modal.com/privacy |
Transcription and Voice
| Provider | Purpose | Processing Location | Privacy Policy |
|---|
| ElevenLabs, Inc. | Speech-to-text transcription with word-level timing and speaker labels. Where a user has opted in to voice print: creation and storage of a voice model from the user's own voice samples, and generation of speech from that model for use within the user's projects. Receives extracted audio via short-lived signed URLs, voice samples, text to be spoken, and feature settings. Voice models are deleted on user request, account closure, or after three years of inactivity. | United States | elevenlabs.io/privacy-policy |
AI Model Routing and Analysis
| Provider | Purpose | Processing Location | Privacy Policy |
|---|
| OpenRouter, Inc. | AI model routing for content analysis, clip structuring, chat refinement, captions, titles, candidate ranking, and embeddings. Receives prompts, relevant transcript text, and selected project context. OpenRouter routes requests to downstream model providers, which currently include Google LLC, OpenAI, and Anthropic, PBC. | United States | openrouter.ai/privacy |
| Google LLC (Gemini) | Visual analysis of video frames and multimodal AI features. Receives selected media, frames, prompts, or text needed for the feature. | United States | policies.google.com/privacy |
Analytics and Product Intelligence
| Provider | Purpose | Processing Location | Privacy Policy |
|---|
| PostHog, Inc. | Product analytics including feature usage, navigation patterns, and product performance. Error capture and performance monitoring. Session recording with text and input masking. Feature flags. Receives user identifiers, email, and display name for authenticated users. Also used for visitor analytics on chatclip.io. | United States | posthog.com/privacy |
| Google LLC (Google Analytics 4) | Web analytics for visitor interactions on the chatclip.io marketing website. Subject to cookie consent. Not used within the authenticated application. | United States | policies.google.com/privacy — Opt Out |
Error Monitoring
| Provider | Purpose | Processing Location | Privacy Policy |
|---|
| Functional Software, Inc. (Sentry) | Application error monitoring and diagnostic events. Logs include technical context and may include limited user-provided context where an error is not fully scrubbed. | United States | sentry.io/privacy |
Email Communications
| Provider | Purpose | Processing Location | Privacy Policy |
|---|
| Resend, Inc. | Transactional and marketing email delivery, including account notifications, onboarding communications, product updates, and marketing emails where consented | United States | resend.com/legal/privacy-policy |
Application Hosting
| Provider | Purpose | Processing Location | Privacy Policy |
|---|
| Render Services, Inc. | Application hosting, deployment, and runtime infrastructure | United States | render.com/privacy |
Secrets Management
| Provider | Purpose | Processing Location | Privacy Policy |
|---|
| Doppler, Inc. | Environment secrets management for API keys, database credentials, and service configuration | United States | doppler.com/privacy |
Advertising and Conversion Tracking
| Provider | Purpose | Processing Location | Privacy Policy |
|---|
| Meta Platforms, Inc. (Meta Pixel) | Conversion tracking connecting the Meta advertising network with actions on the chatclip.io marketing website. Subject to cookie consent. Not active until consent is provided where required by applicable law. Not used within the authenticated application. | United States | facebook.com/about/privacy — Opt Out |
Content Delivery and Security
| Provider | Purpose | Processing Location | Privacy Policy |
|---|
| Cloudflare, Inc. | Content delivery, site performance optimization, and security services for chatclip.io | United States | cloudflare.com/privacypolicy |
Change Log
| Date | Change |
|---|
| September 1, 2026 | Initial publication of the ChatClip sub-processor page. |
For questions about this list, contact support@threadlinestudio.io.
